May 23, 2020 | Technology, Community
Just like everyone else, you have probably been glued to various communications channels to get news, updates, and information during the COVID-19 crisis. You have likely been frustrated with inaccurate information. You have no doubt been frustrated with slow,...
May 23, 2020 | Community, Customer Service
Advantage Training is a private training studio in Scottsdale, Arizona that is completely focused on the customer experience. Not long ago, they noted that while they certainly had happy members, their utilization rate of their gym had peaked at right around 22%. To...
Apr 24, 2020 | Community, Customer Service
Larry Graham started Athletes Performance Enhancement (A.P.E.) to give kids an opportunity to understand who they are, and what their potential can be. He describes his 5,000 sq foot facility in Mesa, Arizona as a “bridge from home to an activity base. This is a place...
