Jun 11, 2025 | Community, Customer Service, Marketing, Retention, Technology
Reopening your gym is a major deal, not matter what the reason – if it’s following a renovation, relocation, seasonal closure, or ownership change or whatever… There’s a lot more involved than just flipping the lights back on and unlocking the doors. A smart reopening...
May 7, 2025 | Community, Customer Service, Marketing, Retention, Technology
Let’s be honest: managing clients at a gym can feel like herding cats. You’ve got new leads texting you, active clients emailing with questions, someone else calling to freeze their membership… and a bunch of sticky notes stuck to your desk that may or may not be up...
Apr 16, 2025 | Community, Customer Service, Nutrition, Retention, Technology
This doesn’t seem fair, but coaching can get harder when your gym is growing and becoming more successful. It can definitely get more complicated. You have more members, more sessions, and more personalities to juggle. And while that’s a good problem to have, it’s...
Feb 12, 2025 | Community, Technology
Gym owners face their share of unique management headaches. It can sometimes feel overwhelming — from dealing with operational systems and staff members stealing clients… to keeping up with new regulations and maintaining all of your equipment. But owning a...
Jan 15, 2025 | Community, Customer Service, Marketing, Retention, Technology
It’s been five years since the Covid-19 pandemic forced many fitness businesses to add virtual training to their service offerings. Remember when it had everyone wondering how to offer virtual fitness training – like, right now? But even before that crisis, the roots...
Jan 1, 2025 | Community, Customer Service, Marketing, Retention, Technology
You’ve probably heard “Content is king” countless times. But you might have wondered what that means and how you can find help with content creation for your gym. Well, content really is king; viewed from another angle, it’s an essential “must have” component of...
