Mar 18, 2021 | Community, Customer Service, Uncategorized
Results Only Fitness is changing what many gym owners thought was possible for community engagement. In fact, co-owner Bobby Kelly reports retention and usage numbers that most other business owners would need to see to believe. Their average client lifespan is 8.5...
Mar 11, 2021 | Marketing, Technology, Uncategorized
It’s no secret that the 21st century brought with it a technology boom that’s changed how we connect with and consume the world around us. Customers wear watches that measure heart rate, body temperature, calories burned, and steps taken; we can receive personalized...
Mar 4, 2021 | Customer Service, Community, Press Release, Uncategorized
“So, based on my slow progress, do you think we should change course from what we decided in our last session?” The client leaned forward inquisitively. Panicking, she flicked through the nine open apps on her phone, furiously scanning the different note...
Jan 29, 2021 | Uncategorized
“… at the end of the day you aren’t just a fitness coach, you’re a therapist [to your members]…” – Brynn Esbenshade Brynn & Daniel Esbenshade opened their studio 2014 in Fort Worth, Washington. They started Temple Fitness with a somewhat simple idea in...
Jan 28, 2021 | What We Learn Style
Why We Wrote It: Chaos or harmony. At the end of the day it’s your choice. What You’ll Learn: Negative reviews are actually positive reviews in disguise. You built your business from the ground up. You worked hard day and night to ensure it runs just the way you...
Jan 13, 2021 | Uncategorized
“We would probably not have as good of a relationship [with our members] if it weren’t for Naamly.” Jordan Rudolph, Unity Fitness For five and a half years, Jordan Rudolph has been helping the community of La Crosse, Wisconsin live happy, healthy and fulfilled...
Jan 6, 2021 | What We Learn Style
WHY WE WROTE IT We understand that writing the perfect text messages to your members isn’t easy. Especially when you’ve got more than one to reach out to on a regular basis. WHAT YOU WILL LEARN A few simple tips and tricks to craft authentic text messages that reach...
Nov 21, 2020 | Community, Customer Service
Even if it isn’t the latest and greatest iPhone or Android device, nowadays who doesn’t have a phone? In a lot of cases your members first found you via the web browser on their phones. We carry them everywhere. A mantra you might even say in your head before leaving...
