Oct 9, 2022 | Community, Customer Service, Retention
…Ask terrible questions or none at all, and they’ll be looking for the exit. Skillful questioning yields important information, builds strong relationships, and can help you make remarkable first impressions. Notice the word “skillful.” Not just any...
Sep 29, 2022 | Marketing, Community
Research shows you’ve got 27 seconds to make a GOOD first impression. Look at it this way, the average person knows within 15 minutes of the first date, whether or not they want a second date. Business is exactly the same. Let’s confirm that second date!...
Sep 22, 2022 | Community, Customer Service
We all know it takes SO MUCH time, money and effort to get a good lead. And, then somewhere in the process – we lose sight and therefore the potential Sale. You know why – it’s because of Poor Tracking! Tracking keeps you...
Sep 9, 2022 | Community, Marketing
Summary: Fitness studio owners are in a great position to leverage their following and expertise to increase revenue through affiliate marketing. The efforts to get this started are in line with digital marketing for the business. Therefore, this work can be...
Sep 4, 2022 | Community, Marketing
Fitness entrepreneurs can be a wealth of knowledge to a variety of other groups and outlets. Think other just-starting-out personal trainers, publications looking for fitness experts, corporate wellness or other business newsletters, and more. In the fitness industry,...
Aug 26, 2022 | Community, Customer Service, Marketing
Summary: A la carte offerings will give fitness studio owners a menu of upsells, increasing revenue. It’s simple. You’ll look at what you currently do, or can do, find ways to make it even better by creating more value, then add it to a list of additional services....
May 18, 2022 | Community, Customer Service, Retention
Summary: It should be no surprise that keeping fitness clients is critical to growing your personal training business. But, business owners often make excuses for why trainers leave. We’ll explore myths about why these valuable personal training clients leave and...
