Oct 24, 2020 | Community, Customer Service
Pop quiz time: Which option, A or B, is the cheaper way to go for your business? Gaining one member? Retaining one member? Do you know the answer? It’s okay, I’ll wait… Anyone? Bueller? Bueller? … Okay, I’ll tell you. The answer is most certainly B. Why? Because it...
Oct 2, 2020 | Community, Customer Service, Nutrition
Author Shavi Sharma once wrote: “Every single day, another page is added and as one book finishes, another one starts.” As we go through our daily lives we come into contact with countless individuals. Each and every one of them are experiencing life through their own...
Sep 19, 2020 | Community, Customer Service
As gyms continue to open their doors across the country it’s inevitable to find that many members, oftentimes extremely devoted gym goers, have lost their enthusiasm for fitness. It could’ve been the Pandemic that held them back or perhaps it was extenuating...
Sep 12, 2020 | Community, Customer Service, Nutrition
There was a time – before fitness became an integral part of your life – where proper nutrition and how to go about it might’ve seemed a little daunting. For a lot of your members, they’re in that same boat of not knowing what to do. As gym owners and...
Sep 5, 2020 | Community, Customer Service
Designing ways to enhance your customer relationships doesn’t have to be a head scratcher. When you own a business (especially a gym) it’s important to be proactive in the decision making process that comes with building stronger, more consistent customer...
Aug 23, 2020 | Community, Customer Service
As a gym owner there’s a multitude of things you need to think about on a daily basis. Knowing they need to engage with their customers, they send out text messages or emails, letting their members know about this new workout or successful meal plan. Or maybe they try...
