Texting compliance · A2P 10DLC

Register your gym's texting number.

US carriers require every business that texts to be registered. Tell us how members opt in and what you send them; we file the registration with Twilio and the carriers and keep your number in good standing.

About ten minutesSix short sectionsSigned by the owner or an authorised representative

10DLC Compliance Form

This form is a mandatory requirement to comply with U.S. telecom laws for business texting (10DLC Compliance). Failure to complete this step will result in your messages being blocked or flagged by telecom carriers for delivery and will lead your number to being delisted.

01Obtaining Consent for Texting

AClients/Members ConsentRequired

Please upload the collection form that you use to collect contact information and obtain SMS consent from new clients/ members. 

Most businesses either have a digital webform or a physical document. See an example

or

Ensure that the collection form/document includes:

  • Ability to opt-in to receive text messages (checkbox, signature, initial)
  • Message frequency and data rate language
  • A link to your Privacy Policy & Terms and Conditions, and
  • “Text STOP to unsubscribe” language

BLeadsOptional

02SMS Privacy Policy

Share the Webform URL or physical document copy where you list your SMS Privacy Policy See an example

or

03Terms & Conditions

Share the Webform URL or physical document copy where you list your Terms & Conditions See an example

or

04Messaging Use Case

Share how you use SMS messages in your business as well as some specific examples of the actual SMS messages your business sends See an example

05Authorized Representative Information

This section must be completed by the business owner or an authorized representative of the company.

06Consent & Authorization

I, the undersigned, certify that I am authorized to submit this information and:

Please notify Naamly if your business practices, messaging use cases, or consent collection methods change in the future, to ensure continued compliance.

If you would like to learn more about 10DLC Compliance, please check out our Reference Guide