The Naamly blog · 296 articles
Ideas for gym owners who want to grow.
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Retention
Ways to Retain Clients Through Effective Communication
If you think you’re losing customers because your workouts aren’t working for them anymore, think again.
Technology
Leverage Analytics for Business Insights Like Pro
In this age of “big data,” even owners of small, independent gyms want in on the action. That’s not a bad thing.
Staff & operations
Proven Strategies to Reduce Administrative Workload
You probably didn’t start a fitness business so you could fill out paperwork, right? Or get behind on your endless “to do” lists.
Member experience
Enhance Client Feedback Collection in Seconds
Successful gyms listen to their clients, prospects, and community. Not just once in a while or only when a member cancels. They listen every day.
Marketing & sales
Must Utilize Tools to Send Targeted Promotions
If you’re still sending the same promotions to all the prospects and members on your list, then you’re not really marketing. You’re broadcasting.
Member experience
Simple Tactics to Personalize Client Experiences
If you want to keep gym members for as long as possible, then here’s something you need to know that you might not be thinking about enough: how to personalize client experiences.
Retention
Automate Client Reminders to Reduce No-Shows
No-shows quietly eat away at your fitness business. Every missed session means lost revenue, wasted staff time, and missed opportunities to serve your community.
Staff & operations
Quick Fixes to Improve Staff Communication
When was the last time your coaches, front desk team, and managers were all perfectly aligned, really on the same page? If you can’t remember, you’re not alone.
Staff & operations
Simplify Gym Team Task Assignments, Boost Productivity
Behind every smooth-running gym is a team that knows what to do, when to do it, and how to do it well.
Retention
Boost Member Retention with Better Engagement Tools
Most people don’t quit your gym because of programming or pricing. They leave because they’re not engaged. They don’t feel seen, motivated, or connected.
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